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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 10/1/2025

Introduction

Tangled ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Tangled, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and profile information
  • Email address
  • Age and date of birth
  • Profile photos
  • Interests and hobbies you select
  • Location data (if you choose to share it)

Usage Information

  • App usage patterns and interactions
  • Group chat participation
  • Matching preferences and history
  • Device information (device type, operating system)
  • Log data (IP address, access times, pages viewed)

Communication Data

  • Messages sent within group chats
  • Support requests and communications
  • Feedback and survey responses

How We Use Your Information

  • To provide and maintain our matching service
  • To create and manage your profile
  • To match you with compatible groups based on interests
  • To facilitate group conversations and connections
  • To send you notifications about matches and group activities
  • To improve our app and develop new features
  • To provide customer support
  • To ensure safety and prevent abuse
  • To comply with legal obligations

Information Sharing and Disclosure

We may share your information:

  • With other users in your matched groups (profile information and messages)
  • With service providers who assist us in operating our app
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

We do not:

  • Sell your personal information to third parties
  • Share your information for advertising purposes without consent
  • Disclose private messages outside of your group chats

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  • End-to-end encryption for messages
  • Secure data storage and transmission
  • Regular security audits and updates
  • Access controls and authentication

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of certain communications
  • Request a copy of your data
  • Withdraw consent for data processing
  • Report privacy concerns or violations

To exercise these rights, contact us at tangledjundevs@gmail.com

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Tangled is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Users

If you are accessing Tangled from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: tangledjundevs@gmail.com

Website: https://tangled.so

Support: Visit our Support Center